Privacy Policy

corporate.radio.net

1. Preamble

With this Privacy Policy, we would like to inform you about the nature, scope and purpose of the collection and processing of your personal data when using the “https://corporate.radio.net” website (hereinafter also referred to as “Website”) operated by radio.de GmbH, Mühlenkamp 59, 22303 Hamburg, Germany (hereinafter also referred to as “radio.de”, “we” and “us”). The protection of your personal data is an important matter to radio.de when collecting and processing such data when you visit our Website.

2. Controller for data collection

The controller responsible for the collection and processing of your personal data in accordance with the EU General Data Protection Regulation (Regulation (EU) 2016/679) (hereinafter also referred to as “GDPR”) is:

radio.de GmbH
Mühlenkamp 59
22303 Hamburg
Germany

Email: datenschutz@radio.de

Data protection officer

If you have any questions concerning data protection, you can reach the data protection officer via email datenschutz@madsack.de or by post to:

MADSACK Mediengruppe
Datenschutz
August-Madsack-Straße 1
30559 Hannover
Germany

3. Personal data and processing of said data

This Privacy Policy relates to the collection and processing of personal data as part of your use of the Website operated by radio.de. Personal data refer to the individual details of the personal or material circumstances of an identified or identifiable natural person. Different data will be collected and processed depending on the extent to which you use the Website operated by us.

3.1 Personal data provided by the user

We collect, process and store your personal data when you access our Website.

In order to enable effective use of the Website, radio.de collects data about your use of our Website by means of so-called “website log files” (hereinafter also referred to as “Log Files”). Each attempt to access our Website is therefore logged.

The Log Files generated from this process contain the following data:

– Your IP address;
– Time, type and number of station requests;
– Your browser type and other similar information, where applicable.

The collection and processing of information stored in the Log Files will only be used for anonymised analysis for statistical purposes, i.e. to analyse your use of our Website and ensure continuous improvement of our services. Such data are not attributable to you as an identified person. This data will not be merged with other data sources and such data will be deleted after a statistical evaluation.

The legal basis for collecting and processing the data provided by you as specified above is Article 6 (1) (f) GDPR. Please also note the information provided at the end of this Privacy Policy on your rights regarding the protection of your personal data.

If you require assistance with regard to using our Website and the content provided on it, you can contact us directly by clicking on the “Submit Query” button. By doing so, we will collect, process and save your email address. We will only collect, process and save your email address to the extent required in order to process your query and ensure the security of our systems.

The legal basis for collecting and processing your personal data is Article 6 (1) (f) GDPR. Please also note the information provided at the end of this Privacy Policy on your rights regarding the protection of your personal data.

radio.de also allows you to integrate your radio stream into our media offering, thereby giving users access to the original stream source. By submitting the completed “Linking Agreement” form on the website https://.corporate.radio.de/sender/linking-agreement/, we collect, process and save the following personal data:

– Name of the contact person of your station;
– Address of your station;
– Email address of the contact person.

radio.de allows you to incorporate your advertising into our media offering. We will gladly send you an offer covering the forms of advertising you require. You can request a quote on our website by clicking on the “Request quote” button. Within the scope of this request, we will collect and process your email address and any other personal data (such as your name etc.) that you voluntarily provide. We collect, process and store your data only to the extent necessary to process your inquiry and to ensure the security of our systems.

3.2 Purpose of the collection, processing and storage of your personal data

We will initially only collect, process and save your personal data to the extent required from a technical perspective in order to provide our Website. By collecting, processing and storing your personal data, we can therefore ensure the security of radio.de, and by doing so we can also ensure that you are able to access our content efficiently and conveniently. In order to be able to adapt our Website in line with the constantly changing technical environment and security framework, we will also use your personal data to ensure the continuous improvement of our Website.

3.3 Duration of storage and erasure of personal data

Your data stored in Log Files will be erased if such data are no longer required to fulfil the purpose related to the storage.

Your personal data will also be erased after you have revoked your consent for such storage, where applicable.

Such erasure does not include data, the rectification, blocking or erasure of which run contrary to legal, statutory or contractual retention periods, as well as data required for the establishment, content-related creation or amendment of a contractual relationship with us, or data which must be stored for billing purposes.

4. Cookies and similar technologies, iab standard, Consent Management Platform

radio.de uses so-called cookies. These are small pieces of text information that are stored on your computer by your browser. The collection of cookies makes it easier for you to use our services and enables us to better understand your user behaviour and to offer content and Services that meet your requirements.

radio.de uses on the one hand so-called technically necessary cookies. The purpose of processing these technically necessary cookies is to simplify the use of our Website for you as a user. Some functions of our Website cannot be offered without the use of cookies. For these functions, it is necessary that the browser can be identified even after a page break. Within the scope of the Services offered, these cookies make it possible to maintain and offer you your personal settings or advertisements over a longer period of time. Furthermore, radio.de uses cookies which enable an analysis of the users’ surfing behaviour. This refers in particular to the use of various functions of our Website and the frequency of page visits. These cookies are used for the purpose of constantly improving the quality of the contents offered under radio.de and adapting them to the user behaviour accordingly. Through these cookies we learn how the Website is used and can thus optimize our offer. The data collected in this way is pseudonymised by technical precautions. It is therefore no longer possible to assign the data to the calling user. The data is not stored together with other personal data of the user. The legal basis for the collection and processing of data collected and processed by means of cookies is Art. 6 para. 1 s. 1 (f) GDPR. All cookies are stored on your computer and transmitted to radio.de by your browser. Therefore, you as a user also have full control over the use of cookies. By changing the settings in your internet browser, you can deactivate or restrict the transmission of cookies. Cookies already stored can be deleted at any time. This can also be done automatically. However, radio.de would like to point out that in this case some services or functions of the Website may not or not be completely usable.

If cookies are set by third parties in connection with our Services, you will receive more detailed information on this and on the question of how you can prevent the setting of cookies for the different service providers under section 5.

Service providers may also use so-called pixel tags (invisible graphics, also known as “web beacons”) and similar technologies for statistical or marketing purposes. We will inform you about this regarding the respective service provider under section 5.

In order to provide you with maximum transparency and control over the processing of your data, we follow the Transparency and Consent Framework of iab europe (hereinafter referred to as “iab standard”), including its specifications and guidelines. The iab standard provides participating advertisers with a common language with which they can communicate users’ decisions on the delivery of relevant online advertising and content. The vast majority of our advertising partners are vendors certified according to the iab standard (for an overview of participating advertising partners, click here). You can find out more about the Transparency and Consent Framework on the iab europe website: iabeurope.eu/

We have integrated a Consent Management Plattform (hereinafter “CMP”) on our Website, which is based on the specifications of the iab Standard and is offered by Sourcepoint Technologies, Inc. (for more information on Sourcepoint Technologies, Inc. please refer to Section 5.2.). The CMP provides you with information on the cookies and similar technologies used and allows you to adjust the use of these in relation to certain service providers. You can also use this to grant and withdraw your consent to the setting of cookies. When you enter our Website and make settings via the CMP, a cookie is placed on your terminal device in which the settings you have made are stored. The CMP is used in accordance with Art. 6 Para. 1 S. 1 lit. c DSGVO to obtain and document your consent to certain data processing procedures and in accordance with Art. 6 Para. 1 lit. f DSGVO, due to our legitimate interest in being able to offer you a convenient way to control the processing of your personal data.

5. Processing of personal data by third parties

5.1. Webhosting

Bluehost

radio.de works in partnership with the following external web host in order to process your data in a secure and efficient manner.

The web host is Bluehost, a service of AppMachine B.V., Sophialaan 32, 8911 AE Leeuwarden, Netherlands. Privacy Policy can be found at https://www.endurance.com/privacy/privacy

5.2 Consent Manangement Platform

Sourcepoint Technologies, Inc.

On our website we use the “Consent Management Platform” (hereinafter “CMP”) of the service provider Sourcepoint Technologies, Inc. (228 Park Avenue South, #87903, New York, NY 10003-1502, USA, hereinafter “Sourcepoint”). When you enter our Website and make settings via the CMP, a cookie is placed on your terminal device in which the settings you have made are stored. You can delete the cookie at any time. The data collected via the cookie is transmitted to Sourcepoint’s servers, which are located in France. Sourcepoint processes the personal data exclusively according to our instructions in accordance with an order processing agreement. Any transfer to a country outside the EU or the EEA that may be necessary in individual cases is based on data protection guarantees in accordance with Art. 45 ff. GDPR, in particular in the form of data transfer agreements containing the standard contractual clauses approved by the EU Commission. Sourcepoint is used in accordance with Art. 6 para. 1 (f) GDPR due to our legitimate interest in using a suitable service provider for the documentation of your consent.

Further information on data protection and the CMP of Sourcepoint can be found at www.sourcepoint.com/privacy-policy; https://documentation.sourcepoint.com/web-implementation/sourcepoint-gdpr-and-tcf-v2-support.

5.3 Web analytics

Google Analytics

radio.de uses Google Analytics, a web analytics service provided by Google LLC,
1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, (“Google”). Google Analytics also uses cookies, text files that are stored on your computer and enable an analysis of your use of our Website. The legal basis for collecting data is Article 6 (1) (f) GDPR. The information generated by the cookie regarding your use of this Website is usually transferred to a Google server in the USA and stored there. If IP anonymisation is activated by radio.de, however, your IP address will first be truncated by Google within the member states of the European Union or other States party to the Agreement on the European Economic Area. Google will use this information on behalf of radio.de to analyse your use of the Website, to compile reports on website activity and to provide radio.de with other services relating to the Website and internet use. The IP address sent by your browser as part of Google Analytics will not be linked to any other data held by Google. radio.de does not have any influence on the extent of any such data collection. The purpose and scope of the data collection, and the further processing and use of the data by Google and your rights and configuration options concerning this to protect your privacy, can be found in Google’s privacy policy at https://policies.google.com/privacy?hl=de. You may prevent cookies being stored on your computer by selecting the appropriate settings on your browser software; however, radio.de wishes to point out that if you do so, you may not be able to use the full functionality of this Website. As a user, you can also prevent collection of the data (including your IP address) generated by the cookie and related to your use of the Website by Google as well as the processing of this data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

5.4 Ticketing system and help center for customer enquiries

Zendesk

radio.de uses Zendesk, a customer service platform of Zendesk Inc, 1019 Market Street, San Francisco, CA 94103, USA (“Zendesk”). We use Zendesk to respond to customer enquiries through a ticketing system and to provide you with a help center on our Website with the most common questions and answers.

The help center at https://radio.zendesk.com/hc/de/ can collect technical information such as your operating system, the browser or smartphone model used to access the site and the station/podcast you wish to access. If you also use Zendesk’s ticket system, the data necessary to process your request, such as your email address – as described in section 3.3. of this privacy policy – is collected via our Website in order to be able to process your support ticket.

The data processed in each case is stored on Zendesk servers, which may also be located outside of the EU, i.e. in the USA or the Asia-Pacific region. Zendesk processes the personal data exclusively in accordance with our instructions according to a data processing agreement and by using the standard contractual clauses in accordance with Art. 46 para. 5 s. 2 GDPR, which also guarantee an adequate level of data protection in the event of a transfer to third countries other than the USA. The legal basis for the use of Zendesk is Art. 6 para. 1 s. 1 (a), provided that you have given us your explicit consent, as well as (f) GDPR, provided that we have a legitimate interest in using a third-party service provider for the purpose of simplifying our operational procedures when answering your questions about our services.

The purpose and scope of data collection and the further processing and use of your personal data by Zendesk, as well as the rights and settings for data protection, can be found in the Zendesk’s privacy policy: https://www.zendesk.com/company/customers-partners/privacy-policy/, https://support.zendesk.com/hc/en-us/articles/360022366953-Complying-with-Privacy-and-Data-Protection-Law-in-Zendesk-products.

Legal basis for processing your personal data

Your personal data will be collected, processed and stored in accordance with GDPR provisions as well as in accordance with the relevant provisions under EU law and national law.

Where the collection, processing or storage of such data are necessary for the performance of a contract to which you are party, or in order to take steps at your request prior to entering into a contract, Article 6 (1) (b) GDPR will form the legal basis for the collection, processing and storage of your personal data.

Where the collection, processing or storage of such data are necessary for the performance of a legal obligation under Union law or national statutory provisions which radio.de is subject to, Article 6 (1) (c) GDPR will form the legal basis for the collection, processing and storage of your personal data.

If the collection, processing and storage of your personal data is necessary for the protection of the legitimate interests of radio.de or a third party and such interests are not overridden by your interests or fundamental rights and freedoms, Article 6 (1) (f) GDPR forms the legal basis for the collection, processing and storage of your personal data.

In cases where none of these statutory provisions are applicable, the collection, processing and storage of your personal data will only be undertaken subject to your separate consent. Where necessary, you can provide your explicit consent when visiting the services provided by radio.de on our Website by way of a brief separate electronic confirmation. Where radio.de obtains your separate consent for the processing of personal data, Article 6 (1) (f) GDPR forms the legal basis for the collection, processing and storage of your personal data.

Please also note the information provided at the end of this Privacy Policy on your rights regarding the protection of your personal data.

Your rights regarding the protection of your personal data

You shall be entitled to the following rights, to the extent of the respective provision, in accordance with GDPR provisions as well as in accordance with the relevant provisions under EU law and national law:

Right of access

You can request confirmation from radio.de as to whether personal data concerning you are collected, processed and stored by radio.de. If such data are collected, processed or stored, you may request information from radio.de about the purposes to which the personal data are being collected and processed and the planned duration for which the personal data concerning you are due to be stored or, if this cannot be specified, the criteria for defining the storage period.

Please send your written request for information to:

radio.de GmbH
Mühlenkamp 59
22303 Hamburg
Germany

Email: datenschutz@radio.de

Right to rectification and completion

You are entitled to request that radio.de rectifies and/or completes your personal data if the collected and processed personal data are incorrect or incomplete.

Right to restriction of processing

You can request the processing of personal data concerning you to be restricted.

Right to erasure

You can request that radio.de deletes your personal data immediately. radio.de is then obliged to delete such data immediately if the personal data concerning you are no longer required to achieve the purposes for which they were collected or otherwise processed, or you have withdrawn your consent on the basis of which the data were collected, processed or stored. The right to erasure will not apply if the processing of such data is necessary to fulfil a statutory obligation demanding the collection and processing of data according to Union law or Member State law which radio.de is subject to, and if the collection and processing of such data is necessary for the assertion, exercising or defence of legal claims.

Right to data portability

You have the right to receive personal data concerning you which you have provided to us as the controller for data collection in a structured, commonly used and machine-readable format. You also have the right to transmit such data to another controller without hindrance from the controller to whom the personal data were provided.

Right to object

You have the right, on grounds relating to your particular situation, to object at any time to the collection or processing of personal data concerning you that is performed in accordance with Article 6 (1) (f) GDPR.

Right to withdraw declaration of consent

If you have given us your consent in collecting and processing your personal data, you have the right to withdraw your declaration of consent under data protection law at any time.

Right to lodge a complaint with a supervisory authority

You have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, your place of work or the place of the alleged infringement, if you believe that the collection and processing of personal data concerning you is unlawful.

Other

As part of the further development of the services provided and the implementation of new technologies, radio.de reserves the right to update this Privacy Policy at any time. radio.de therefore requests that you keep yourself regularly informed of the Privacy Policy here.

Last updated: January 2021